How much access space is required for the set up area?
How long does it take to set up the jumping castle?
How long does it take to dismantle the jumping castle?
Can we move the jumping castle during the hire period?
Are the set up and dismantling times included in the hire time?
Does someone need to supervise the operation of the jumping castle?
Do you have insurance?
What is the maximum age allowed on the jumping castle?
Is there a weight limit?
What is the maximum number of children allowed on the castle at one time?
What surface can the jumping castle be set up on?
What happens if it rains?
Can the jumping castle be in contact with walls or trees?
What happens if we damage the jumping castle?
Is there anything else I need to know?

How much access space is required to get the jumping castle to the set up area?

Access ways need to allow for at least 1m of space, and for the larger Combo style castle at least 1.5 meters of horizontal space is needed.

How long does it take to set up the jumping castle?

It takes around 10-15 mins to set up the jumping castle depending on the type of access.

How long does it take to dismantle the jumping castle?

It takes around 20 mins to dismantle the jumping the castle

Can we move the jumping castle during the hire period?

No, please do not attempt to move the jumping castle once set up due to posibility of demage to the castle.

Are the set up and dismantling times included in the hire time?

No, we will set up the castle before the requested hire time starts and it will be taken down after the requested hire time concludes. We do request that there is clear access and there is room to manoeuvre the jumping castle to the set up area.

Does someone need to supervise the operation of the jumping castle?

Yes. For the safety of the children who will use the jumping castle. A responsible adult over 18 years of age must supervise the jumping castle at all times. There will be training given in the operating instructions for the jumping castle on the day of the hire. Or you can hire our friendly staff for he duration of the hire at extra cost.

Do you have insurance?

Yes, Dynamic Entertainment carries 10 million dollar Public liability Insurance. Please let us know if you require a copy of out certificate of currency.

What is the maximum age allowed on the jumping castle?

All our jumping castles have an age limit of 13 years. We recommend that the children using the jumping castle are group according to age, and only children of a similar age and size use the jumping castle at the same time for their own safety.

Is there a weight limit?

Yes, there is weight limit. The weight limit varies depending on the size of the castle, but generally it is 450kg for the 'jump' style and 600kg for the 'club' and 'combo' styles.

What is the maximum number of children allowed on the castle at one time?

As long as the weight limit is not exceeded we recommend a maximum of 8-10 children on the 'jump' style jumping castles and a maximum of 10-12 children on the 'club' and 'combo' style jumping castles.

What surface can the jumping castle be set up on?

The jumping castle can go on grass, dirt, concrete, paving or asphalt as long as the area is flat, and there are no ridges (i.e.: between a change of surface). Please inform us if the jumping castle will be erected on a surface that does not allow for pegs to be used (i.e.: asphalt, concrete, paving).

What happens if it rains?

In the event of strong winds or rain, Dynamic Entertainment reserve the right to cancel the booking if we feel safety will be compromised. In this case Dynamic Entertainment will contact you promptly to discuss the matter.

Can the jumping castle be in contact with walls or trees?

No, the jumping castle must be at least 0.5 meter away from any object. If the jumping castle is in contact with any object it may cause the jumping castle to suffer abrasion damage. Also there may be a safety issue if the children on the castle make contact with the object.

What happens if we damage the jumping castle?

If the damage is considered to be malicious then you will be liable for the full cost of repairs, transport costs associated with the repairs and the loss of business costs while the castle is repaired. We keep a record of the condition of our castles and would advise you to check the jumping castle before the delivery person leaves, and note any problems.

Is there anything else I need to know?

Please be aware that streamers, poppers, silly string, face paint, chewing gum, food and drink MUST be kept away from the jumping castle at all times. If the above-mentioned items are in contact with the jumping castle and it has been damaged it will be consider malicious and you will be liable for the full cost of repairs, transport costs associated with the repairs and the loss of business costs while the castle is repaired.

Do you have a Cancellation Policy?

Yes, cancellation of Castle with less than a weeks notice may incur a cancellatoin fee on our discretion. Also note that once we leave the depot for delivery of your castle, full payment is needed on delivery of this castle. So plesae notify us of any changes in a good time-frame.

 
* Prices quoted are for local areas only. Please call or email Dynamic Entertainment Jumping Castles for areas outside of local range. Areas inlcusive are Sydney's South West suburbs and Campbelltown.

When you choose Dynamic Entertainment you are assured for legitimacy and licencing.
We are fully insured for your protection, and duration of hire.